AI front desk for boutique wellness clinics

Stop letting bookings depend on when you can reply.

I build one clear front desk workflow for massage, acupuncture, aesthetic, and wellness clinics: booking path, AI-assisted replies, reminder templates, owner review rules, and handoff. Launched in 14 days with a fixed scope.

Small business AI front desk illustration
Client asks a question
AI drafts the safe reply
Owner reviews sensitive cases
Booking and follow-up are tracked

After-hours questions

People ask about prices, openings, services, parking, and booking rules when you are busy. The first MVP handles those repeated questions safely.

Booking follow-up

We turn your current phone, DM, or form process into a visible workflow so nothing depends on memory alone.

Safe boundaries

The AI does not give medical advice or pretend to be you. Risky messages are routed to the owner for review.

14-day plan

A fixed build, not an endless project.

The first version solves one front desk workflow. If you need more channels, staff, locations, or payment logic, we price that as a second phase after the first workflow is working.

Days 1-3

Workflow and voice capture

We map how clients ask questions, book, reschedule, cancel, and follow up. Then we write the first version of your front desk script.

Days 4-9

Booking flow and AI reply setup

I build the mobile-first booking path, common answer library, intake questions, reminder flow, and owner notification path.

Days 10-12

Review, test, and fallback rules

We test real scenarios and define what the AI can answer, what must be escalated, and how you can edit replies later.

Days 13-14

Launch and handoff

You get a walkthrough, SOP, handoff video, and the 30-day support window starts after launch.

Scope

What you get

This is a productized service. You get a working operating flow, not a pile of prompts.

Fixed launch package

US$7,500

50% upfront, 50% on launch. Monthly maintenance starts at US$200 after the first 30 days and is scoped before signing.

Mobile-first booking or intake page

AI answer library for your most common client questions

Owner notification path for new bookings and risky messages

Reminder and follow-up message templates

Google Business Profile improvement checklist

Simple owner dashboard or tracking sheet

SOP, handoff video, and 30-day bug-fix window

Before we build

The fit check is simple.

If the workflow is too vague, we start with an audit instead of a build. If the risk is too high, I will say no and point you to a safer path.

How many new inquiries do you get each week?

Where do they come from: phone, Instagram, Facebook, Google, website, or LINE?

What questions do people ask before they book?

What happens today when you are busy and cannot reply?

Who owns the final approval if a message is sensitive?

Boundaries

What I will not build

These boundaries protect your clinic, your clients, and my work.

Fake reviews, fake accounts, or spam outreach

Medical, legal, or financial advice automation

Unreviewed AI replies for high-risk situations

Unlimited custom software outside the agreed workflow

Send one messy booking workflow.

I will reply with one of three answers: build fit, audit first, or no-fit. That is the fastest way to see if this is worth doing.

Email the workflow